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Europe
WHERE DO YOU WANT TO SHIP YOUR ORDER?
Albania
Australia
Austria
Azerbaijan
Belgium
Bosnia and Herzegovina
Bulgaria
Canada
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Georgia
Germany
Greece
Hungary
India
Israel
Italia
Japan
Latvia
Lithuania
Luxembourg
Malta
Moldova
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
Romania
Russian Federation
Saudi Arabia
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Turkey
Ukraine
United Kingdom
United States
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Baldinini Baldinini

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CONDITION OF SALE


PRICES

All prices on the website include VAT. For non-European countries, customs fees – to be paid upon reception of the order - are not included in the selling price.

INVOICING

An invoice will be issued for every order.



PAYMENT

Accepted means of payment:

PayPal
Wire transfer
Visa/Mastercard


Your credit card information will be handled directly by Cassa di Risparmio di Cesena (our bank) through the cartasi x-pay service. All information is encrypted by means of the SSL2.0 cryptographic system, which prevents third parties to use these data and which sends information to our bank only.



TIMES AND MEANS OF DELIVERY

Baldinini LTD takes one workday for administrative procedures. Once the order is picked up by the courier, the delivery time changes according to the carrier which is used. On Saturday, Sunday and on bank holidays couriers do not circulate.

For orders paid by wire transfer, delivery times must be calculated starting from the day of the actual reception of the payment on our bank account.


Delivery times:

Shipments in Italy max 4 workdays
Shipments in Europe max 7 workdays
Worldwide shipments max 15 workdays


RETURN POLICY
According to article number 5, legislative decree 185/1999, Customers have the right to withdraw from the purchase contract for any reason, without having to provide explanation and with no penalty, except for what is mentioned in the paragraphs below.

In order to assert their will to return items, Customers must ship back items by 14 days from the date of reception of their online order, together with a Return Form, filled in in all of its parts (<a href="http://www.baldinini-shop.com/media/wysiwyg//moduli_reso/Modulo_Reso_ENG_new.pdf">download the Return Form here</a>). Any returned items arriving without their Return Form will not be accepted.

Returned items must be shipped to the following address:

Baldinini Resi Online
Via Rio Salto I
47030 San Mauro Pascoli (FC)
Italy

For further information, the e-mail address of our Customer Care is shopping@baldinini.it .

All transport risks and costs related to the goods return will be covered by Customers.

Returned goods must be intact, complete of all their parts and in their original packages (envelopes or boxes), with no sign of wear or dirt.

The return right is bound to these conditions:

* goods must be intact and and returned in their original packages, complete of all its parts;
* shipping fees for returns are at the Customer’s expenses; neither shipping fees nor additional expenses will be refunded to the Customer;
* shipment of returned goods is under the full responsibility of Customers, until reception in our premises;
* in case of damaging/theft/loss of returned goods during transport, Customers will be notified about the problem (within 5 days from reception of the goods in our premises), so they can file a complaint against the courier and obtain the refund of the goods (if inserted in an insured shipment); in this case we will place the product at Customer’s disposal, cancelling the request of return;
* upon its arrival to our premises, items will be checked to assess any damages or tampering which are not to be ascribed to transport. If the original package is damaged, Baldinini Ltd will keep a percentage (maximum 10%) from the refund, as a contribution for packaging fees.

Except for packaging fees for damages to the original package, Baldinini Ltd will refund the whole amount of returned goods (with the exception of shipping costs), within 14 days from the arrival of goods to its premises, refunding the amount on credit card, PayPal account or through wire transfer. In this case, Customers will have to communicate their bank details (including IBAN code) in order to receive the refund.

The right to return ceases if the goods are not intact, in case Baldinini Ltd assesses:

* the inconsiderate use of the goods which tampered with their integrity;
* the lack of fundamental parts of the product;
* the damaging of the product for reason which are not linked to shipment.

If the right to return ceases, goods will be held at Baldinini Ltd’s premises, at the Customers’ disposal for picking up at their expenses.
Web-site informative policy (ART 13 D LAW 196/2003)



The following page describes the way users’ personal data are treated. They are regulated by the Italian legislative decree No. 196/2003 section 13, which protects personal data of those accessing the company’s website at the address:

www.baldinini-shop.com


which is the homepage of the company’s official website.

The informative policy only refers to this website and not to other websites which the user may see through external links.



The informative policy was inspired by the European legislation concerning personal data protection, which was passed on 17th May 2001 to identify the minimum requisites for online information collection. Namely, it regulates the means, times and nature of the information that the owners of the treatment must provide to users when they consulting their webpage, regardless of their purpose when consulting the page. 




THE OWNERS OF THE TREATMENT



After consulting this website, data belonging to identified or identifiable people can be treated. The owner of data treatment is Baldinini LTD which is located in San Mauro Pascoli, Via Rio Salto I, in the person of its pro tempore legal representative.




PLACE OF DATA TREATMENT 



Data treatment connected to this website is handled in the same place where the company has its seat and by people of the dedicated office which handles personal data, or by third partied for occasional maintenance purposes. No data acquired through this website is dispersed. Personal data provided by users who wish to receive informative material (catalogues, list prices, answers to inquiries, etc.) are used solely to provide the service requested.



KINDS OF DATA TREATED



Web surfing



Software procedures and systems used for this website acquire some personal data, the transmission of which is implicit in the use of Internet communication protocols.

These data are not collected in order to be associated with any identifiable person, even though a processing of the information could lead to the possibility to identify users.

Among these data there are IP addresses or domain names of the computers used by users in order to access the website, URI (Uniform Resource Identifier) addresses of the requests, the times of the requests, the means used for the requests to the server, the size of the answer file, the number code identifying the status of the answer given by the server (positive ending, error, etc.) and other parameters related to the user’s operating system and IT environment.



These data are solely used in order to draw anonymous statistics regarding the website use and to check its correct functioning and they are cancelled immediately afterwards. Data could be used to ascertain any responsibility connected to computer crimes against the website.

Data provided voluntarily by users

Voluntarily sending e-mails to the addresses listed on this website involves the collection of the sender’s address in order to provide an answer. The same applies to any personal information which are present in the communication.



COOKIES



No personal data belonging to users are acquired on purpose from the website. Cookies are not used to transmit personal information, nor are persistent cookies of any kind used – that is, systems to track down users.

The use of session cookies (which are not stored persistently on the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (the random numbers generated by servers). They are necessary to ensure a safe and functional surfing on the website. Session cookies used in this website avoid the need to use other IT tools which could jeopardise the users’ privacy and they do not acquire users’ personal data.



OPTIONAL NATURE OF DATA ASSIGNMENT



Except for what specified for surfing data, users are free to either provide or not any personal data. The denial to provide some data may result in the impossibility to receive the requested service.




MEANS OF TREATMENT



Personal information is processed with automatic tools during the limited time which is necessary to achieve the purposes for which they are collected. Specific security measures are being taken to prevent data loss, illegal use or unauthorised access to data.




USERS RIGHTS



Users have the right to obtain at any given moment the confirmation of their personal data presence, content and origin, to check that they are correct and to ask that they are updated or rectified (please refer to art. 7 of legislative decree No. 196/2003). According to this decree one has the right to request that one’s data are cancelled, rectified, blocked or to oppose their treatment. These requests must be sent to the data treatment owner or to the legal representative

Dott. Juri Torreggiani with his studio in via Piccard 16/G in Reggio Emilia, tel. 0522 301169, fax 0522 387996.

This page is the Privacy Policy of this website and it is subject to updates which can be seen at the same address.

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2018 Baldinini SRL, VIA RIO SALTO I, 47030 SAN MAURO PASCOLI (FC), ITALY, T. +39 541 932898 | P.iva 01727100404
Managed by triboo digitaleTriboo Digitale s.r.l. a socio unico, legal offices in Milan, Viale Sarca 336, Edificio 16, Italy, REA MI 1901658, VAT code and Registry of Businesses of Milan number 02912880966 - shared capital euro 3.000.000,00 entirely paid - company subject to management and coordination activity of the parent company Triboo SpA, legal offices in Milan, Viale Sarca 336, Edificio 16, Italy, REA MI 1906661 - VAT code and Registry of Businesses of Milan number 02387250307, shared capital euro 28.740.210,00 entirely paid

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