Baldinini takes 48 workhours for administrative procedures. Once the order is picked up by the courier, the delivery time changes according to the carrier which is used. On Saturday, Sunday and on bank holidays couriers do not circulate. Please note that at peak times delivery can take longer than usual.
For orders paid by wire transfer, delivery times must be calculated starting from the day of the actual reception of the payment on our bank account.
Times of delivery may undergo delays due to:
In case products are to be delivered in a country which does not belong to the European Union, the total of the order does not comprise any customs fees or tax applied on incoming shipments by the receiving country customs. Customers are kindly invited to get information from competent bodies of their country as of any customs fees or taxes applied on incoming goods for during the customs clearance process.
For goods shipped to the US, any order with a value up to 800 $ is not subject to duties or taxes and can be imported free of charge (De Minimis threshold).
GEOGRAPHIC DESTINATION AREA
4 working days from order confirmation
7 working days from order confirmation
15 working days from order confirmation
HOW TO RETURN AN ORDER
If – for any reason - you’re not satisfied with your purchase, you’ll be able to return any item within 14 days from the date of delivery of your order. Please return the items together with our Return Form, filled in in all of its parts. (*download our Return Form here*)
Any returned items arriving without a Return Form will not be accepted.
Returned orders must be shipped to the following address:
BALDININI RESI ONLINE
Via Rio Salto I
47030 San Mauro Pascoli (FC)
For further information, please contact our Customer Care service at firstname.lastname@example.org.
Customers are kindly requested to organise the return of goods and are responsible for all costs and legal risks connected to the shipment.
Returned goods must be intact, complete in all of their parts and in their original packages (envelopes or boxes), with no sign of wear or dirt.
According to article number 5, legislative decree 185/1999, Customers have the right to withdraw from the purchase contract for any reason, without having to provide any explanations and with no penalty, except for what is mentioned in the paragraphs below.
The return right is bound to these conditions:
Except for packaging fees for damages to the original package, Baldinini will refund the whole amount of returned goods (with the exception of shipping costs), within 14 days from the arrival of goods in our premises, refunding the amount on credit card, PayPal account or through wire transfer. In this case, Customers will have to communicate their bank details (including IBAN and SWIFT code) in order to receive their refund.
The right to return doesn’t apply if the goods are not intact, i.e. if Baldinini assesses:
If the right to return can’t be applied, goods will be held at Baldinini premises, at the Customers’ disposal for picking up at their expenses.